Women Sandal
Return & Exchange Policy
- Customers can return or exchange products within 30 days from the date of receiving the order.
- A return request must be submitted, specifying the item to be returned or exchanged.
- No return requests will be accepted after 30 days.
- Refunds may take 7 to 14 business days to appear in your account after processing.
- Products must be unused, unwashed, and in their original condition.
- Items must be returned or exchanged with the original invoice or order confirmation.
- Online purchases cannot be returned in physical stores.
- Refunds will be issued using the same payment method used during purchase.
- If the requested exchange item is unavailable, customers may choose another product or request a refund.
- Customers are allowed to exchange an order only once.
- Customers can open the package upon delivery. If the order does not match, it can be returned immediately to the courier while paying shipping fees only.
- We do not accept any returned items without a prior return request via email or WhatsApp.
- In case of a refund request, no fees will be deducted except for shipping fees.
- Returns are free of charge only if the item received is defective or incorrect.
🚫 Non-returnable & Non-exchangeable Items:
- Underwear
- Swimwear
- Socks
🚚 Delivery Time:
- Inside Cairo: Within 3 business days
- Outside Cairo: Within 5 business days
For inquiries:
📧 info@arafastores.com
WhatsApp / Mobile:
Women Sandal
Sale priceEGP 600.00